Support ( FAQ > eNETS Pop up blocker Guide )

eNETS Pop up blocker FAQ

1. How to selectively disable pop-up blocker software?

• Most pop-up blockers allow you to either selectively allow pop-ups from some sites or temporarily disable their function altogether. We recommend that you selectively allow pop-ups from the following sites (domain).
  
  
  
  • www.enets.sg
  
  
  • dbsd2pay.dbs.com (for DBS/POSB Account holders)
  
  
  • uniservices1.uobgroup.com (for UOB Account holders)
  
  
  • www.citibank.com.sg (for Citibank Account holders)
  
  
  • www.ocbc.com (For OCBC account holders)
  
  
  • www.plus.com.sg (For Plus! account holders)
  
  
  
  Instructions for configuring the most common pop-up blockers are provided below. However, with virtually hundreds of pop-up blockers on the market today it is impossible to provide an all-inclusive manual. For instructions on other pop-up blockers, please refer to your pop-up blocker manufacturer’s manual: Notes:
  
  
  
  • In many cases there is more than one pop-up blocker installed on your computer. This being the case, you’ll need to configure all of them.
  
  
  • Other examples of pop-up blockers may be named “Ad Blocker” or “Window Killer”, etc.
  
  
  • Sometimes a blocker may be installed even without your knowledge (this is called “Spam”).
  
  
  
  

2. Configuring the Internet Explorer Pop-up Blocker

• Open Internet Explorer


• Click Tools in the upper toolbar


• Click Internet Options.


• Select the Privacy tab.


• Click Settings under “Pop-up Blocker”.
  


• In the input field for “Address for website to allow” indicate “www.enets.sg” and click Add button. The website will be displayed in “Allowed sites” box.
  
  Please also add the relevant bank’s sites to your list of allowed sites if you are using the DBS/POSB, OCBC, UOB and/or Citibank Internet banking facilities to make your payment. Otherwise, the relevant transaction pages will not be displayed and the transaction request will not be processed.
  
  
  
  • dbsd2pay.dbs.com (for DBS/POSB Account holders)
  
  
  • uniservices1.uobgroup.com (for UOB Account holders)
  
  
  • www.citibank.com.sg (for Citibank Account holders)
  
  
  • www.ocbc.com (For OCBC account holders)
  
  
  • www.plus.com.sg (For Plus! account holders)
  
  
  
  


• Click Close and OK to apply the new settings.

3. Configuring the Firefox Pop-up Blocker

• Open Firefox.


• Click Tools in the upper toolbar.


• Click Options.


• Select Content icon.


• Click Exceptions beside the “Block pop-up windows” checkbox.
  


• In the input field for “Address of web site” indicate “www.enets.sg” and click Allow button. The website will be displayed in dialog box.
  
  Please also add the relevant bank’s sites to your list of allowed sites if you are using the DBS/POSB, OCBC, UOB and/or Citibank Internet banking facilities to make your payment. Otherwise, the relevant transaction pages will not be displayed and the transaction request will not be processed.
  
  
  
  • dbsd2pay.dbs.com (for DBS/POSB Account holders)
  
  
  • uniservices1.uobgroup.com (for UOB Account holders)
  
  
  • www.citibank.com.sg (for Citibank Account holders)
  
  
  • www.ocbc.com (For OCBC account holders)
  
  
  • www.plus.com.sg (For Plus! account holders)
  
  
  
  


• Click Close and OK to apply the new settings.

4. Configuring the Chrome Pop-up Blocker

• Open Chrome.


• Click the Wrench menu


• Click Options > Under the Hood.


• Click Content settings under Privacy section.
  


• Select Pop-ups under Feature and click on Exceptions.
  


• Click Add button.
  


• In the input field for “Pattern” indicate “www.enets.sg”, select click “Allow” under the Action dropdown list and click OK.
  
  Please also add the relevant bank’s sites to your list of allowed sites if you are using the DBS/POSB, OCBC, UOB and/or Citibank Internet banking facilities to make your payment. Otherwise, the relevant transaction pages will not be displayed and the transaction request will not be processed.
  
  
  
  • dbsd2pay.dbs.com (for DBS/POSB Account holders)
  
  
  • uniservices1.uobgroup.com (for UOB Account holders)
  
  
  • www.citibank.com.sg (for Citibank Account holders)
  
  
  • www.ocbc.com (For OCBC account holders)
  
  
  • www.plus.com.sg (For Plus! account holders)
  
  
  
  


• Click on Close buttons until you return to Chrome to apply the new settings.

5. Configuring the Safari Pop-up Blocker

• Open Safari.


• Click Gear menu


• Uncheck “Block Pop-Up Windows”.
  Note: There is no way to selectively disable the pop-up blocker in Safari. Please check “Block Pop-Up Windows” again after you complete the payment.

6. Configuring the Google Toolbar Pop-up Blocker

• Click on Google Toolbar’s Pop-up Blocker button while at http://www.enets.sg website and check


• “Always allow pop-ups from http://www.enets.sg”.
  
  Please also add the relevant bank’s sites to your list of allowed sites if you are using the DBS/POSB, OCBC, UOB and/or Citibank Internet banking facilities to make your payment. Otherwise, the relevant transaction pages will not be displayed and the transaction request will not be processed.
  
  
  
  • dbsd2pay.dbs.com (for DBS/POSB Account holders)
  
  
  • uniservices1.uobgroup.com (for UOB Account holders)
  
  
  • www.citibank.com.sg (for Citibank Account holders)
  
  
  • www.ocbc.com (For OCBC account holders)
  
  
  • www.plus.com.sg (For Plus! account holders)
  
  
  
  

7. Configuring the Yahoo! Toolbar Pop-up Blocker

• If Yahoo toolbar Pop-Up Blocker is blocking something you want to see, there are three ways to override it:
  
  
  
  • Turn off Pop-Up Blocker by clicking the Pop-Up Blocker menu and uncheck Enable Pop-Up Blocker.
    
  
  
  • Press and hold the CTRL key while clicking a link to override Pop-Up Blocker and allow any pop-up windows resulting from the click. 3. Add the source of the pop-up window to your Allowed List by clicking the Pop-Up Blocker menu and selecting Always Allow Pop-Ups From…. Then select the site from the Sources of Recently Blocked Pop-Ups list and click Allow. If you are making payment by eNETS and using the DBS/POSB, OCBC, UOB and/or Citibank Internet banking facilities, please add the following sites to your list of allowed sites. Otherwise, the relevant transaction pages cannot be displayed, and your transaction request cannot be processed.
    
    
    
    • dbsd2pay.dbs.com (for DBS/POSB Account holders)
    
    
    • uniservices1.uobgroup.com (for UOB Account holders)
    
    
    • www.citibank.com.sg (for Citibank Account holders)
    
    
    • www.ocbc.com (For OCBC account holders)
    
    
    • www.plus.com.sg (For Plus! account holders)