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Support ( Guides > Topping Up @Cash Into Asiasoft Passport account )

Step 1: Login into your Asiasoft Passport Account by entering your Passport LoginID and password, and the CAPTCHA code shown on your screen, and click the "Login" button.

If you find the CAPTCHA code hard to read, you may click on the refresh icon on the side (green color) until you get one which is easier to read.

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Step 2: Click on the "Top Up" button found in your Asiasoft Passport account

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Step 3: Enter the Serial Number and Security Code into the boxes given, as well as the CAPTCHA code. All codes must be entered exactly as given (CAPS sensitive).

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Click on the "Top Up" button when done.

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Step 4: You will see this screen if your @Cash is successfully topped-up into your Asiasoft Passport account.

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If you are receiving any error messages, please contact the @Cash Support team via (JavaScript must be enabled to view this email address) with the following required information :-

1) Type of @Cash Purchase (please specify SAM/AXS/iNets/PPC) :
2) Serial Number (if available) :
3) Security Code (if available) :
4) Date and time of @Cash purchase :
5) Scanned copy (or photo) of Receipt :
6) Asiasoft Passport LoginID of the account that is topped-up to :
7) Email address (applicable to AXS & iNets purchases) :